Senior Leasing Consultant at West Half

WHO WE ARE

At JBG SMITH, we believe in our team and our ability to make a difference.  We welcome diverse perspectives and innovative ideas. We are passionate about service and strive each day to make a positive impact.  That motivates us.  Inspires us.  Empowers us to be our best.  It also creates a rewarding environment in which to learn and grow your career at one of the best places to work.

For our onsite residential teams, our robust development pipeline provides unsurpassed opportunities for professional development as we rapidly grow our portfolio in some of the most attractive neighborhoods in the Washington, DC region.

POSITION SUMMARY

Senior Leasing Consultants enjoy working in a fast-paced, sales-oriented environment where they have the pleasure of helping prospective residents find the perfect apartment to call home. Driven by a desire to build relationships, Senior Leasing Consultants naturally excel at connecting with prospective residents and developing an understanding of their needs to ensure that we deliver the best in apartment living.

WHAT YOU’LL DO

• Developing an in-depth knowledge of the community so that you can recommend the right apartment or the best retailer in the neighborhood
• Conducting thoughtful and personalized tours to prospective residents to help them find the apartment that best meets their needs, which ultimately results in new leases
• Coordinating with residents and the team to ensure a smooth move-in experience
• Participating in community activities and social events to build resident relationships
• Leveraging resident relationships and creativity to quickly respond to all resident requests to drive resident satisfaction
• Working a flexible schedule to include weekends

WHAT YOU’LL NEED TO SUCCEED (REQUIREMENTS)

• Experience in customer service-related fields such as hospitality, retail, or restaurants. At least one year in residential property management is highly preferred
• Outstanding sales skills and a desire for continual learning and professional development
• Prior leadership or supervisory experience is preferred
• Strong aptitude for computer systems and software
• Passion for providing exceptional customer experiences and embodying our core customer service elements of:

CARING: Demonstrated passion for caring about customers and co-workers alike
PROFESSIONALISM: Professional presentation and superior written and verbal communication skills
EMPOWERMENT: Proactive approach with a proven capability to take ownership of customer concerns
LEADERSHIP: Dependability as a team member who inspires others to achieve excellence
INCLUSION: Commitment to inclusion and treating everyone with kindness, dignity, and respect

HOW WE SUPPORT YOU

For a complete benefits overview, please visit the benefits section of our careers page. In addition to providing employees with a great place to work, we offer a 20%-40% housing discount at select JBG SMITH communities.

JBG SMITH is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.