Facilities Ambassador

Responsible for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives. Manage the work order process, systems, and associated data continuity, as it relates explicitly to central and facility management/reporting and maximizing CMMS capability. Comply with all client CMMS standards and specifications to ensure database/firm integrity and standardization. Responsible for system and user process documentation; developing new documentation as required and updates to existing documentation. Work closely with all central team managers to optimize and enhance systems to overcome open opportunities including the configuration of system notification messages, print formats, and other inbound/outbound communication mechanisms. Request User IDs and passwords for new users.Request system changes via the CMMS Data Governance Process. Provide new user training, advanced user training, and new feature training to the account and client staff as required.