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Facility Manager

Website JLL

See a brighter way

The Facilities Manager will be the single point of contact responsible for facilities management, assisting the Regional Manager/Sector Leads and the Account team with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction.


What is your day to day?

Support the Sector Lead in the implementation of short and long-term schedules for the client program
Develop and implement innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity by working closely with the Sector Lead and the client.
Oversee the appropriate monthly/quarterly/annual reporting appropriate for the client
Oversee the development and management of the capital and expense budgets by interfacing closely with the client representative, as needed
Develop monthly/quarterly variance reporting on all operating budgets for each property on a timely basis
Assist with the development and implement the account plan for the buildings within the area
Oversee vendor work/services to ensure client satisfaction & expectations are met
Build and maintain relationships with key client contacts at all assigned facilities
Understand Key Performance Indicators and ensure all work is executed in a manner that meets or exceeds expectations
Resolve any escalated issues, and if necessary, engage the appropriate Sector Lead
Desired experience and technical skills



Minimum of 6 years industry experience in either the corporate environment, third party service provider or as a consultant
Strong organizational and management within matrixed organizations; oversight of both technical and administrative staff
Excellent verbal and written communication skills
Strong presentation skills
Proficient in MS Office and MS Share Point
Computer proficiency in CMMS/Work Order systems
Supervise vendor performance during normal and off hours including weekends when necessary

Bachelor’s Degree in Engineering
Knowledge of real estate, telecommunications, furniture, accounting and building systems
Oversight of multiple facilities with varied functions

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